Returns & Exchanges
We want you to love your curls, which is why we offer a 30-day satisfaction guarantee on all our products. If a formula isn't the perfect fit for your hair type, we are happy to assist you with a return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to start the process.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.